Knowledge Base

Account Access

• How Do I Log in to My Zegal Account?
• How Do I Reset My Password?
• How Do I Change My Email Address?
• Why has my account been deactivated?

Settings

• How to add company logo?
• How Do I Update My Organisation Information?
• How Do I Update My Personal Information?
• How Do I Change My Organisation Name?

Document Builder

• How Do I Change a Zegal Document?
• How Do I Change a Finalised Document?
• What is the notification centre?
• Where Do I Select The Jurisdiction For My Documents?
• How do I add the date to the document?

E-signatures

• Is E-Signing Legally Binding?
• How do I manage a signatory on a finalised document?
• How is the e-signing process for the counterparty?
• 我們的文件準備好了，對方如何進行電子簽署？
• How Do I E-sign My Document?
• How do I store my signature?

Collaboration

• How Do I Add, Promote, or Remove Users in My Organisation?
• Who can see the documents in my account?
• How do I share documents and folders?
• Why is the document blocked?

Integrations

• How do I use the webhook?
• How do I enable and use the One Drive Integration?
• How do I enable and use the Google Drive Integration?
• How do I enable and use the Xero Integration?

Payments and Billing

• How Do I Cancel a Subscription?
• How Do I Update My Credit Card Details?
• Where Can I Find My Invoices and Receipts?
• How Do I Upgrade?

Security

• Does Zegal have access to my documents?
• Is my information encrypted?
• Where are my documents stored?

Add-ons

• How Do I Add Organisations to My Account?
• How Do I Add Jurisdictions to My Account?
• How Do I Add the HR Bundle to My Account?
• How Do I Automate My Own Documents?
• What documents can you automate?
• What questions can you generate in the document builder? 

Premium

• How does the Lawyer Live Chat work?
• More about working with law firms on the Premium plan
• Can law firms review a contract not made on Zegal
• I’m interested in subscribing. How do I get started?